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Armstrong
Field, Inc. Privacy
Statement
This
privacy statement discloses the privacy practices for Armstrong Field, Inc.
and witchcityhomes.com
First and foremost, we respect your privacy. The information that you
provide to us during the home buying or selling process is strictly
confidential, and as such you can be assured that we will protect this
information. This information is necessary during the real estate
transaction, but is not released to any parties without prior
authorization from you. Since 1948, Field Real Estate and Armstrong Field,
Inc. has built a reputation of trust and integrity. We will continue this
tradition in the years to come.
Armstrong Field, Inc.
has agreed to notify you of:
1.
What
personally identifiable information of yours or third party personally
identification is collected from you through the web site
2.
The organization collecting the information
3.
How the information is used
4.
With whom the information may be shared
5.
What choices are available to you regarding collection, use and
distribution of the information
6.
The kind of security procedures that are in place to protect the
loss, misuse or alteration of information under Armstrong Field, Inc.
control
7.
How you can correct any inaccuracies in the information.
If
you feel that this company is not abiding by its posted privacy policy,
you should contact Jim Armstrong, Owner/Webmaster by EMAIL
Information Collection and Use
Armstrong Field, Inc.
is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement.
Armstrong Field, Inc.
collects information from our users at
several different points on our website.
Registration
In order to use some aspects of this website such as accessing the
Multiple Listing Service, a user must first complete
the registration form. During
registration a user is required to give their contact information (such as
name and email address). This
information is used to send requested information to the user or to contact the user about the services
that we can provide for
which they have expressed interest. It
is optional for the user to provide demographic information (such as
income level and gender), and unique identifiers (such as social security
number), but encouraged so we can provide a more personalized experience
on our site.
Order
We request information from the user on our order form.
Here a user must provide contact information (like name and
shipping address) and financial information (like credit card number,
expiration date). This
information is used for billing purposes and to fill customer’s orders.
If we have trouble processing an order, this contact information is
used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage
of a cookie is in no way linked to any personally identifiable information
while on our site. Once the
user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would not
have to log in a password more than once, thereby saving time while on our
site. If a user rejects the
cookie, they may still use our site.
The only drawback to this is that the user will be limited in some
areas of our site. For
example, the user will not be able to participate in any of our Coupons,
Sweepstakes, Contests or monthly Drawings that take place. Cookies can
also enable us to track and target the interests of our users to enhance
the experience on our site.
Some
of our business partners use cookies on our site (for example,
advertisers). However, we
have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Sharing
Any
information that you provide us is strictly confidential and will not be
shared with any other individual or company unless you specifically ask us
to (such as in obtaining a mortgage pre-approval). We may share aggregated demographic information with our partners and
advertisers, but this is not linked to any personal information that can
identify any individual person or user.
We
use an outside credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We
may partner with another party to provide specific services. When the user
signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these
services.
These
parties are not allowed to use personally identifiable information except
for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we, Armstrong Field, Inc.,
are not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to
read the privacy statements of each and every web site that collects
personally identifiable information.
This privacy statement applies solely to information collected by
this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys
or contests. Participation in
these surveys or contests is completely voluntary and the user therefore
has a choice whether or not to disclose this information.
Information requested may include contact information (such as name
and shipping address), and demographic information (such as zip code, age
level). Contact information will be
used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email address.
Armstrong Field, Inc.
will automatically send the friend a
one-time email inviting them to visit the site.
Armstrong Field, Inc.
stores this information for the sole
purpose of sending this one-time email.
The friend may contact Armstrong Field, Inc. to request the
removal of this information from their database.
Security
This website takes every precaution to protect our users’
information. When users
submit sensitive information via the website, your information is
protected both online and off-line.
When
our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom of
Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
‘surfing’.
While
we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information.
Our employees must use password-protected screen-savers when they
leave their desk. When they
return, they must re-enter their password to re-gain access to your
information. Furthermore, ALL
employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our
employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers’ information is
protected. Finally, the
servers that we store personally identifiable information on are kept in a
secure environment, behind a locked cage.
If
you have any questions about the security at our website, you can send an
email to corp3@witchcityhomes.com
Special
Offers
We
send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of
communications. Please see our choice and opt-out below.
Site
and Service Updates
We
also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to their account via
email or phone.
Correction/Updating
Personal Information:
If
a user’s personally identifiable information changes (such as your zip
code), or if a user no longer desires our service, we will endeavor to
provide a way to correct, update or remove that user’s personal data
provided to us. This can
usually be done at the member information page
or by emailing our Customer Support.
support@witchcityhomes.com
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the
point where we ask for the information.
For example, our order form has an ‘opt-out’ mechanism so users
who buy a product from us, but don’t want any marketing material, can
keep their email address off of our lists.
Users
who no longer wish to receive our newsletter or promotional materials from
our partners may opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email or email us at support@witchcityhomes.com
Users
of our site are always notified when their information is being collected
by any outside parties. We do
this so our users can make an informed choice as to whether they should
proceed with services that require an outside party, or not.
Armstrong Field,
Inc.’s Do Not Call Policy
If you do not want
to receive sales calls from Armstrong Field Inc., you can ask us to
place your telephone number on Armstrong Field Inc.’s "Do Not Call"
list. In compliance with federal and state laws, your request will
be documented immediately. Please allow up to 30 days for your
telephone number to be removed from any sales programs that are
currently underway.
•
Your request can be in writing, by email or by phone, and must include,
at a minimum, your telephone number.
• If you have multiple telephone
numbers, tell us all numbers that you want to be included.
• You will remain on our "Do Not
Call" list for five years, unless you ask to be removed.
• If your telephone number ever
changes, you must give us your new information for your "do not call"
status to remain in effect.
Many "do not call" regulations permit companies to contact their own
customers even though your number(s) are on these other "do not call"
lists. Therefore, if you are a Armstrong Field Inc. customer, you may be
contacted by Armstrong Field Inc. even though you are on these other "do
not call" lists. If you do not want to be contacted by Armstrong Field
Inc. even though you are a customer, simply follow the steps above to be
placed on Armstrong Field Inc.'s "Do Not Call" list and your request
will be honored.
Being on Armstrong Field Inc.'s "Do Not Call" list means that you will
not receive sales calls by anybody representing Armstrong Field Inc. We
may still contact you, however, for non-solicitation purposes.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email.
Users will have a choice as to whether or not we use their
information in this different manner. We will use information in
accordance with the privacy policy under which the information was
collected.
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